---
schema_version: "1"
id: 2dff31898a5328e350bbebaf39c55e2f5e011dd445d32beae274d65a6b5496e8
title: Get Information on Optimization with Field Service Optimization Center
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_optimization_center.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_optimization_center.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3fa10bbd9da2e451a6986879b7ee50aaf7d31a70ded73570892a4ebad7d88832
description: Optimization Center is where you can find all features related to monitoring Field Service activities and troubleshooting issues. It gives you visibility into how Field Service is used and how it affects your business.
products:
  - Field Service
release: "264"
---
# Get Information on Optimization with Field Service Optimization Center

Optimization Center is where you can find all features related to monitoring Field Service activities and troubleshooting issues. It gives you visibility into how Field Service is used and how it affects your business.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d111713e83">User Permissions Needed</th>
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        </thead>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d111713e83 ">To edit the Field Service app:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d111713e83 ">Field Service Admin permission set</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d111713e83 ">To enable permissions:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d111713e83 ">Manage Profiles and Permission Sets</td>

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        </tbody>
      </table>

If your Salesforce org was created before Summer ‘24, configure Optimization Center to show in your org.

1. Add the Optimization Center tab to the Field Service app.
    1. From Setup, in the Quick Find box, enter App Manager, and then select **App Manager**.
    2. From the Actions menu of the Field Service app, click **Edit**.
    3. In Choose the Tabs, select the Optimization Center tab from the Available Tabs list, and then click **Save**.
2. Enable user permissions for the System Administrator profile.
    1. From Setup, in the Quick Find box, enter Users, and then select **Profiles**.
    2. Select the System Administrator profile, and then click **Edit**.
    3. In Tab Settings, under Custom Tab Settings, select **Default On** for Optimization Center, and then click **Save**.

- **[Test Your Field Service Configuration with Health Check](https://help.salesforce.com/s/articleView?id=service.pfs_health_check.htm&release=264.0.0&type=5)**  
    Use the Field Service Health Check to run a suite of automated tests on your Field Service settings and configuration data. When Health Check identifies a problem, you get on-the-spot recommendations to align your Field Service configuration with our best practices.
- **[Review the History of Scheduling and Optimization Requests with Activity Reports](https://help.salesforce.com/s/articleView?id=service.pfs_activity_reports.htm&release=264.0.0&type=5)**  
    Get information on scheduling and optimization requests that you run.
- **[Access Optimization Request Files](https://help.salesforce.com/s/articleView?id=service.pfs_optimization_request_files.htm&release=264.0.0&type=5)**  
    Retrieve the request and response files of your optimization requests.

#### See Also

- [Explore Metrics in Field Service Optimization Hub](https://help.salesforce.com/s/articleView?id=service.pfs_optimization_hub_parent_page.htm&release=264.0.0&type=5 "Track the improvements that optimization made to the scheduling of service appointments across multiple territories, and learn how to get the best results from optimization.")