---
schema_version: "1"
id: 0319f020ef86022cbb739aae76b3fed4be48f4c7898d302dea95e7f61357b7c9
title: Enable Map Polygons in Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_map_polygons_enable.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_map_polygons_enable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4c4155ad893ee3641726d3bd6a51367c0005fb404579aa94a6584730293387d9
description: Set up and configure map polygons so you can draw your own territories directly on the map.
products:
  - Field Service
release: "264"
---
# Enable Map Polygons in Field Service

Set up and configure map polygons so you can draw your own territories directly on the map.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d39961e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d39961e72 ">To configure the Field Service managed package:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d39961e72 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

1. From Setup, enter Permission Sets in the Quick Find box, then select **Permission Sets** under Users.
2. Click **Field Service Dispatcher Permissions**.
3. In the Apps section, click **Custom Permissions**.
4. Click **Edit**.
5. Add the following available custom permissions to the enabled custom permissions.
    - FSL.Polygons - create\\update
    - FSL.Polygons - view
6. Click **Save**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note To give access to a selection of your users, create custom permission sets and assign these permissions to those users.
7. [Create a tab](https://help.salesforce.com/articleView?id=creating_custom_object_tabs.htm&type=5&language=en_US) for the Map Polygon custom object.
8. From the App Launcher, find and open the **Field Service Admin** app, and then click the **Field Service Settings** tab.
9. Click **Service Appointment Workflow** | **Creation**.
10. Select Use polygons to assign service territories.
11. Set the territory classification policy to **Highest**.
    
    When there are parent-child relationships between service territories (for example, San Francisco and California), the service appointment is assigned to the highest territory in the hierarchy (California). Select **Lower** if you want appointments to be assigned to the lowest territory (San Francisco). Service appointments are never assigned to middle-tier territories.

If you selected **Use polygons to assign service territories** and you also selected **Delay Auto-Scheduling until Appointments are Geocoded** under **Field Service Settings** | **Scheduling** | **General Logic**, the territory classification starts only after the data integration rule for service appointments updates the geolocation information.

#### See Also

- [Schedule an Appointment Automatically](https://help.salesforce.com/s/articleView?id=service.pfs_scheduling_auto.htm&type=5&language=en_US)
- [Manage Data Integration Rules for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_location_tracking.htm&type=5&language=en_US)