---
schema_version: "1"
id: 8db032ba6b62edaef45b0a2ea2014fc570af52929301ce215dba714ab2863123
title: View Appointment KPIs on the Gantt
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_kpi.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_kpi.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b453fa9b01d7da51a5a2b3b188670298a38cbab041f71b4d38e7ed544f34c489
description: Assess the health of your Field Service operation at a glance with the help of the Gantt KPI (Key Performance Indicator) bar.
products:
  - Field Service
release: "264"
---
# View Appointment KPIs on the Gantt

Assess the health of your Field Service operation at a glance with the help of the Gantt KPI (Key Performance Indicator) bar.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

The KPI bar includes five indicators and can be found in the top-right corner of the Gantt.

![KPI](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_kpi.png)

The indicators are, from left to right:

- Total scheduled time (workload) of all loaded service territories
- Average travel time per service appointment of all service appointments shown on the Gantt
- Number of completed service appointments out of all service appointments shown on the Gantt
- Number of service appointments on the Gantt with rule violations
- Number of service appointments on the Gantt that are In Jeopardy