---
schema_version: "1"
id: f5b706ae6a1e6f49f7bb0f8e3376010ee766097d6c46fe4b8b3473e3a9e3e427
title: Install the Field Service Managed Package
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_install.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_install.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5a2c04697f94b68030ce9bac8a7916da125c916e71c8c01ebf7860fdfd3db982
description: After Field Service is enabled, install the managed package to gain access to the Classic Dispatch Console, scheduling tools, a range of custom objects, and Guided Setup.
products:
  - Field Service
release: "264"
---
# Install the Field Service Managed Package

After Field Service is enabled, install the managed package to gain access to the Classic Dispatch Console, scheduling tools, a range of custom objects, and Guided Setup.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d18478e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d18478e72 ">To install the Field Service managed package:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d18478e72 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d18478e72 ">To assign a permission set license:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d18478e72 ">Manage Users</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d18478e72 ">To create a permission set:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d18478e72 ">Manage Profiles and Permission Sets</td>

          </tr>
        </tbody>
      </table>

To install the Field Service managed package, update your org’s Default Language and Default Locale to the language and locale in which you want the managed package data to be represented.

When you install the Field Service managed package, you get the following features.

- Guided Setup: There’s no need to go it alone! This nifty tool walks you through key setup tasks, including assigning permission sets, creating service resources, and customizing appointment booking settings.
- Scheduling and optimization: Swiftly optimize your team’s schedule in a way that enforces your business objectives. Assign appointments according to your rules and priorities, such as worker skills, location, and availability.
- Classic Dispatch Console: Give dispatchers and supervisors a bird’s-eye view of your field service operations. The Classic Dispatch Console includes a customizable appointment list, easy-to-reach scheduling actions, dynamic Gantt chart, and interactive map. Dispatchers can check that jobs are routed to the right people, receive alerts, and monitor appointments in real time.
- Administration app: Manage optimization, customize the Classic Dispatch Console, and update your managed package settings in one place.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note As of Spring ’26, Chatter is disabled by default in new Salesforce orgs. To use the Field Service Managed Package, you must [Enable Chatter](https://help.salesforce.com/s/articleView?id=experience.collab_enable.htm&type=5&language=en_US) in the Chatter Settings page in Setup.

1. Click the installation link on the download page: [https://d36000000z1fneac.my.salesforce-sites.com/install](https://d36000000z1fneac.my.salesforce-sites.com/install)
    
    You can install the managed package on a production or sandbox org.
2. Select **Install for Admins Only**.
    
    If you receive a request to approve third-party access, click **Yes** and **Continue**. Approving this request allows the street-level routing and optimization services to function.
3. If a message indicates that the installation is taking longer than expected, click **Done**.
    
    You’ll receive an email notification after the installation is complete.

Once the package is installed, the App Launcher includes two new apps.

![Managed package apps](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_mp_apps.png)

The **Field Service** app is for dispatchers. The Field Service tab in this app leads to the Classic Dispatch Console.

The **Field Service Admin** app is for administrators. The Field Service Settings tab in this app leads to the managed package settings.

You can add the Field Service and Field Service Settings tabs to other apps.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Salesforce Setup includes a separate Field Service Settings page where you can customize general settings related to field service.

![Field Service Settings in Salesforce setup](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_core_settings.png)

#### See Also

- [_Trailhead_: Supercharge Field Service](https://trailhead.salesforce.com/en/content/learn/trails/supercharge-field-service-lightning)
- [Field Service Mobile App](https://help.salesforce.com/s/articleView?id=service.mfs_overview.htm&release=264.0.0&type=5 "The Field Service mobile app for iOS and Android is an offline-first, all-in-one tool optimized for a modern mobile workforce.")
- [Field Service Limits and Limitations](https://help.salesforce.com/s/articleView?id=service.fs_limits.htm&release=264.0.0&type=5 "Learn about the limits and limitations of Agentforce Field Service and Operations (formerly Field Service).")