---
schema_version: "1"
id: 5e5cb2ce3b3840504a2e4f3ddfbdfa2974e003793b38cb3db215ee471339d2af
title: Gantt Keyboard Shortcuts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_gantt_keyboard_shortcuts.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_gantt_keyboard_shortcuts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 80a8180f18ae305b027a378d7d5f961e2fcaaab0ab493e91ea1b2ed935b1b241
description: Use keyboard shortcuts to work faster in the Field Service Classic Dispatch Console.
products:
  - Field Service
release: "264"
---
# Gantt Keyboard Shortcuts

Use keyboard shortcuts to work faster in the Field Service Classic Dispatch Console.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d115972e74">Command</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d115972e77">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d115972e80">Keyboard Shortcut</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Flag or unflag a service appointment</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Flagged appointments appear with a flag icon on the Gantt.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Select service appointment, then F</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Open parent work order or work order line item record</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Opens the record in the Work Orders tab, outside of the Gantt.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Select service appointment, then W</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Open service appointment record</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Opens the record in the Service Appointments tab, outside of the Gantt.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Select service appointment, then S</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Open service appointment details</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Opens a lightbox over the Gantt with tabs containing details about the appointment and
              its parent record, related records, map, and more.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Select service appointment, then Enter</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Close service appointment lightbox</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Closes the lightbox.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Esc</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Move a scheduled service appointment to a new spot in the schedule, allowing for
              travel time</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">You can drag an appointment to a different spot in its assigned resource’s schedule or
              to another resource’s row to reassign it. When an appointment is dragged, it snaps to the
              closest valid time slot based on your Gantt drag jump setting and on the calculated travel
              time between adjacent appointments or absences. Configure your drag jump setting in the
              Field Service Admin app (<strong class="uicontrol">Field Service Settings</strong> &gt;
              <strong class="uicontrol">Dispatcher Console UI</strong>).
            </td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">
              <p>Windows: Select service appointment+Ctrl+drag</p>
              <p style="margin-bottom:0;">macOS: Select service
                appointment+Cmd+drag</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Show today on the Gantt</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">If the Gantt is configured to show multiple days, today is the first day
              shown.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">T</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to In Day view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to In Day.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">0 (zero)</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to Daily view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to Daily.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">1</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to 2 Days view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to 2 Days.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">2</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to 3 Days view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to 3 Days.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">3</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to Weekly view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to Weekly.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">7</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to Multiday view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to Multiday.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">M</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Switch to Utilization view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Changes the Gantt resolution to Utilization.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">U</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Scroll one day back</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">For example, if you’re viewing the August 6 schedule, this shortcut switches the Gantt
              to August 5.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Left Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Scroll one day forward</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">For example, if you’re viewing the August 6 schedule, this shortcut switches the Gantt
              to August 7.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Right Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Scroll one time period back</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">For example, if you’re in the Weekly view, this shortcut switches the Gantt to the
              previous week.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Shift+Left Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Scroll one time period forward</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">For example, if you’re in the 2 Days view, this shortcut switches the Gantt to the
              next two days.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Shift+Right Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Scroll up in schedule</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Scrolls up one row in the Gantt without changing the dates shown.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Up Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e74 ">Scroll down in schedule</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e77 ">Scrolls down one row in the Gantt without changing the dates shown.</td>

            <td data-label="Keyboard Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d115972e80 ">Down Arrow</td>

          </tr>
        </tbody>
      </table>