---
schema_version: "1"
id: 07ca42f233470b96fe278ae0d89a2b032599788cb2ff2a605a22c9c7eebe656e
title: Filter the Gantt in Field Service
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_filter.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_filter.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d8b2d0ff6237aa1c0555dc67f9e9d3fdf37671f9b8b044ba59b112fb40a2c9a4
description: Customize the Gantt’s contents by filtering it based on service resource settings, skills, utilization, hours, and other features.
products:
  - Field Service
release: "264"
---
# Filter the Gantt in Field Service

Customize the Gantt’s contents by filtering it based on service resource settings, skills, utilization, hours, and other features.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

To open your filter settings, click the filter icon in the top left-hand corner of the Gantt. By default, the Gantt is sorted by service resource name.

To search for resources within the resource list, enter two or more characters in the search field. Separate multiple keywords with a comma, which applies an OR condition to the search.

![Gantt filter](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_gantt_filter.png)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:25%">
        <col style="width:75%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d166815e97">Filter Tab</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d166815e100">Description</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Filter Tab" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e97 ">Hours</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e100 ">
            <p>Select a range of hours to show. The date resolution determines the Gantt time
              interval and how available hours appear. For example, when you select a date resolution of 3
              Days, the Gantt shows resource availability across 4-hour intervals; it displays intervals
              with full or partial availability within filtered hours. For In-Day, the Gantt shows
              half-hour intervals and ignores the filter for which hours to show.</p>
            <p>In 3 Days, Weekly, and 2 Weeks date resolutions, you can turn on the option to show
              a horizontal scroll bar. Scrolling enables you to see all the relevant resource
              availability information also in lower date resolutions.</p>
            <p>You can turn on options to display or highlight weekends. For
              views that are less than weekly, the Gantt always shows weekend days. When you turn on the
              option to show weekends, the Gantt displays weekend days for date resolutions of weekly or
              longer.</p>
            <p>A setting In <span class="menucascade"><strong class="uicontrol">Field Service Settings</strong> | <strong class="uicontrol">Dispatcher Console UI</strong></span> lets you configure Sunday or Monday as the start of the week.</p>
            <p>At the
              bottom of the tab, you can customize the Long-Term view:</p>
            <ul>
              <li>Choose whether to show only multiday appointments</li>

              <li>Enter the number of months to display (up to 6)</li>

              <li>Hide appointments and absences under a certain length</li>

            </ul>
            <p style="margin-bottom:0;">(To reach the long-term view, select <strong class="uicontrol">Long-Term</strong> in the
              top-right corner of the Gantt. You need the Longterm View custom permission to access
              it.)</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Filter Tab" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e97 ">Resources</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e100 ">
            <p>Specify which service resources are shown and in what order.</p>
            <p>Select
              <strong class="uicontrol">Show working resources only</strong> in the filter box to show only
              resources that are available to be assigned to appointments on the dates shown on
              the Gantt. Service resources with an absence during this availability period are
              still shown.
            </p>
            <p style="margin-bottom:0;">To add more filterable fields to the Resources tab, update the
              Resource Gantt Filter field set.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Filter Tab" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e97 ">Skills</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e100 ">
            <p>Select skills that resources must possess to be shown on the Gantt. Change the Filter
              Logic to OR to display resources with one or more of the selected skills.</p>
            <p>When the Gantt’s
              resource skill filter runs, it preloads 50 skills and shows them as filter options based on
              the available skills of the currently loaded resources. You can search for more skills using
              the skills search bar and apply them as filter options.</p>
            <p style="margin-bottom:0;">The last applied filter is
              saved until the next time you change it.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Filter Tab" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e97 ">Utilization</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e100 ">Select the factors that are considered when calculating resource utilization, and
            control the days shown in the utilization view. (To reach the utilization view, select
            <strong class="uicontrol">Utilization</strong> in the top-right corner of the Gantt.)
          </td>

        </tr>
        <tr class="">
          <td data-label="Filter Tab" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e97 ">Palettes</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d166815e100 ">Create, manage, and apply palettes to color-code service appointments on the Gantt and
            map. Click the icon in the top-right corner to open the palette editor.</td>

        </tr>
      </tbody>
    </table>

#### See Also

- [View Field Service Resource Utilization](https://help.salesforce.com/s/articleView?id=service.pfs_view_availability.htm&release=264.0.0&type=5 "To make smarter scheduling and hiring decisions, view your service resources’ individual utilization percentages. You can see each resource’s utilization percentage for a particular day or over multiple days, and sort resources in the Gantt by utilization.")
- [Color-Code the Gantt](https://help.salesforce.com/s/articleView?id=service.pfs_create_gantt_palettes.htm&release=264.0.0&type=5 "Help dispatchers compare service appointments in the Field Service Classic Dispatch Console Gantt and map by creating custom color palettes based on a service appointment field. For example, create a palette that displays appointments in a custom color spectrum based on the proximity of the due date.")
- [Gantt Keyboard Shortcuts](https://help.salesforce.com/s/articleView?id=service.pfs_gantt_keyboard_shortcuts.htm&release=264.0.0&type=5 "Use keyboard shortcuts to work faster in the Field Service Classic Dispatch Console.")