---
schema_version: "1"
id: 3eee1f87d19567dc023ba27c0ec7f80c43b120a3f06669bc8b97265c9357a2fd
title: Dispatch Field Service Appointments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_dispatch_console_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_dispatch_console_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: af6f477da2b26ba6cda994f9899796ee7871de4b444b4f3fecf2ed740ba3845b
description: Provide dispatchers with a central hub for viewing their team’s schedule and managing service appointments. As of Summer '26, dispatchers can use the Scheduling Console, which replaces the Classic Dispatch Console.
products:
  - Field Service
release: "264"
---
# Dispatch Field Service Appointments

Provide dispatchers with a central hub for viewing their team’s schedule and managing service appointments. As of Summer '26, dispatchers can use the Scheduling Console, which replaces the Classic Dispatch Console.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

- **[Work in the Field Service Scheduling Console](https://help.salesforce.com/s/articleView?id=service.fs_scheduling_console_parent.htm&release=264.0.0&type=5)**  
    The Scheduling Console provides a seamless, accessible dispatching experience by focusing on usability, productivity, and high performance. As of Summer '26, it replaces the original Classic Dispatch Console in Agentforce Field Service and Operations (formerly Field Service).
- **[Work in the Field Service Classic Dispatch Console](https://help.salesforce.com/s/articleView?id=service.pfs_tab_and_console.htm&release=264.0.0&type=5)**  
    The Field Service Classic Dispatch Console, also known as the dispatcher console, is the original main working space for dispatchers. It features a dynamic map and a highly customizable Gantt chart showing upcoming appointments, active team members, and more. As of Summer '26, dispatchers can use the Scheduling Console, which replaces the Classic Dispatch Console.
- **[Automatically Dispatch Field Service Appointments](https://help.salesforce.com/s/articleView?id=service.pfs_dispatching_appointments.htm&release=264.0.0&type=5)**  
    Dispatch scheduled service appointments to your mobile workers. While you can dispatch appointments from the console, you can also set up jobs that automatically dispatch or drip feed the next appointments.

#### See Also

- [Agentforce for Field Service Dispatchers](https://help.salesforce.com/s/articleView?id=service.fs_einstein_agentforce_dispatchers_parent.htm&release=264.0.0&type=5 "Supercharge the efficiency of your dispatchers by using Agentforce.")