---
schema_version: "1"
id: 47f9282dbe79bad7991cefe9f3d22f8c9def9fd819ccac45d424fafcaad7dc90
title: Review the History of Scheduling and Optimization Requests with Activity Reports
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_activity_reports.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_activity_reports.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 76e208c9936591fbdb16f71cce8832ab310e1d61c86cf35a5d5293d6827c7f05
description: Get information on scheduling and optimization requests that you run.
products:
  - Field Service
release: "264"
---
# Review the History of Scheduling and Optimization Requests with Activity Reports

Get information on scheduling and optimization requests that you run.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

Activity Reports lets Salesforce admins easily monitor the activities and processes that they initiate in their Salesforce org. It provides information in one location about all your scheduling and optimization requests and shows you their status to help you identify issues and resolve them quickly.

With Activity Reports, you can generate a report for specific request types and easily identify whether they succeeded or failed. For example, generate a report on a Global Optimization request that failed. The report output details the reasons for the failure, allowing you to take action and troubleshoot the issue quickly.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Activity Reports is available only when you’re using Enhanced Scheduling and Optimization.

![Activity Reports UI](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_activity_reports.png)

- **[Set Up Activity Reports](https://help.salesforce.com/s/articleView?id=service.pfs_activity_reports_set_up.htm&release=264.0.0&type=5)**  
    Configure your Activity Reports settings and learn about its limitations and considerations.
- **[Generate Activity Reports](https://help.salesforce.com/s/articleView?id=service.pfs_activity_reports_generate.htm&release=264.0.0&type=5)**  
    Generate activity reports for specific request types to view information related to their status. You can generate a report for a request type that succeeded, failed, or both.