---
schema_version: "1"
id: 7d01352fa2c21cfca96bbb67bc9edcb90c7fe06b1e3132f8743e8adb9e4984ea
title: Uninstall Bring Your Own Channel for Messaging
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/partner_messaging_uninstall.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.partner_messaging_uninstall.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c68babfad9192675ddf7b36d5710effbb17113b6cbaea42df8fb3a22b6552d3c
description: Remove a Bring Your Own Channel for Messaging channel from your Salesforce org.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Uninstall Bring Your Own Channel for Messaging

Remove a Bring Your Own Channel for Messaging channel from your Salesforce org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.messaging_editions.htm&amp;type=5&amp;language=en_US" target="_blank">View supported editions.</a></td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <a name="partner_messaging_uninstall__d1198e2076"><!-- --></a><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" id="partner_messaging_uninstall__d1198e2076" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/resources-global/_corporate/images/checkmark.png" alt="Checkmark"></span>
              <strong>This article applies to:</strong>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Bring Your Own Channel for Messaging</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/resources-global/_corporate/images/crossmark.png" alt="X icon"></span>
              <strong>This article doesn’t apply to:</strong>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Enhanced In-App Chat, Enhanced Web Chat v1, Enhanced Web Chat v2, Enhanced
              WhatsApp, Enhanced Facebook Messenger, Standard and Enhanced SMS, Enhanced Apple
              Messages for Business, Enhanced LINE, and Bring Your Own Channel for CCaaS</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/images/icon_note.png)

Note Bring Your Own Channel for Messaging is now Partner Messaging. You may see references to Bring Your Own Channel for Messaging in Salesforce applications and documentation.

1. From Setup, enter Messaging Settings and then select **Messaging Settings**.
2. Select your channel name.
3. Click the downward arrow to the right of the Activate button, and then select **Deactivate**.
4. In the Messaging Settings component, click **Edit**.
5. Click the Unlink symbol to the right of the Conversation Channel Definition field.
6. Click **Unlink** in the confirmation window.
7. Save your changes.
8. [Uninstall the managed package](https://help.salesforce.com/s/articleView?language=en_US&id=sf.distribution_uninstalling_packages.htm&type=5) that’s associated with your Bring Your Own Channel for Messaging channel.