---
schema_version: "1"
id: 9e3f9d1f3c7cf1f28552350f7a58afdcf0f89b3a926935a63cdc3f6b9f982a65
title: Edit Profile Access to My Service Journey
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/msj_remove_profile_access.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.msj_remove_profile_access.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a0539882a5af215e9d60c0d1b7609e383379a598902b2cc8dd8b0cfd586b038b
description: The My Service Journey app is available to all users in Enterprise, Unlimited, and Developer editions. Optionally, limit its access to specific user profiles, either from the app settings or from a profile’s settings.
products:
  - Service Cloud
release: "264"
---
# Edit Profile Access to My Service Journey

The My Service Journey app is available to all users in Enterprise, Unlimited, and Developer editions. Optionally, limit its access to specific user profiles, either from the app settings or from a profile’s settings.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

## Limit Access from the App Settings

To hide My Service Journey for certain user profiles, go to the app’s profile settings.

1. From Setup, in the Quick Find box, enter App Manager, and then select **App Manager**.
2. Find the My Service Journey app in the app list, and click **Edit** in its action menu.
    
    ![My Service Journey in the list view of the Lightning Experience App Manager](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/my_service_journey/msj_app_manager.png)
3. Click **User Profiles** in the left-hand menu, and use the arrows to add or remove profiles from the list of selected profiles.
    
    ![Profile selection screen of the My Service Journey app](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/my_service_journey/msj_profile_select.png)
4. Save your changes.

## Limit Access from a Specific Profile’s Settings

Alternatively, go to a specific user profile’s settings to hide My Service Journey for all users with that profile.

1. From Setup, in the Quick Find box, enter Profiles, and then select **Profiles**.
2. Click a profile name, and then click **Edit**.
    1. If the Enhanced Profile user interface is turned off, go to Tab Settings and select **Default Off** for My Service Journey.
    2. If the Enhanced Profile user interface is turned on, go to Assigned Apps and deselect **Visible** for My Service Journey.
3. Save your changes.