Appointment Assistant customers can choose to track the location of mobile workers
only in the En Route status, meaning that they’re on the way to their next service
appointment.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience |
| The Field Service core features, managed package, and mobile app are available in
Enterprise, Unlimited, and Developer Editions.
|
| To access the Field Service mobile app, users need the Field Service Mobile user
license. |
| User
Permissions Needed |
| To configure resource tracking: |
Customize Application |
| To assign permission sets: |
Assign Permission Sets |
-
From Setup, in the Quick Find box, enter Field Service
Mobile, and then select Field Service Mobile
Settings.
-
Open the required settings.
-
Under Additional Settings, select Enable Limited
Tracking.
