Mobile workers can use augmented reality to measure between two or more points directly from the Field Service mobile app.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience |
| The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions. |
| To access the Field Service mobile app, users need the Field Service Mobile user license. |
Instruct your mobile workers to tap the Measure global action and point their camera at the required object. They can then copy the measurement to their clipboard and paste it into the required field.
Note If you don’t want your mobile workers to use the Measure action, contact Salesforce
Customer Support to disable the feature.
Considerations for Using the Measure Action
- The action is supported on iPhone 11 and later with LiDAR support.
- Measurement accuracy can vary depending on lighting, contrast, and other environmental conditions.
- The action measures only straight lines and rectangular shapes.
- The measurement is a total of all the captured lines and doesn’t show the length of each line individually.
- The unit of measurement is taken from the device’s locale.
- For security purposes, after copying the measurement to the clipboard, you can paste the measurement only into a field in the Field Service mobile app.
- Mobile workers must grant the app permission to access the device’s camera.