Note these limits and considerations when working with High-Volume Briefcases for the
Field Service mobile app.
Required Editions
| Available in: Performance and Unlimited editions |
General Limits
| Type |
Maximum Limit |
comments |
| Total active Briefcases per Salesforce org |
5 |
|
| Total top-level object rules per Briefcase |
Supports up to 10 records per rule |
10 top-level rules allowed per High-Volume and Standard Briefcases. |
| Total object rules per Briefcase, including top-level rules and related
rules |
65 total rules allowed per High-Volume Briefcase |
20 total rules allowed per Standard Briefcase. |
| Total levels of hierarchy for related object rules |
9 |
9 level max depth for High-Volume Briefcases. 6 level max depth for Standard
Briefcases. |
| Total records per object |
75,000. Contact Salesforce to increase this limit. |
50,000 for Standard Briefcase rule. |
| Total records that a user can retrieve offline |
400,000 |
400,000 records across active High-Volume Briefcases. 50,000 across all Standard
Briefcases. |
| Total filters per object |
Max 10 filters per object rule |
This number is the same for High-Volume and Standard rules. |
| Users per Briefcase |
Unlimited |
Salesforce doesn’t limit the number of users per briefcase, but the number of
records plus the number of assigned users does affect briefcase performance. |
| Sort By |
0 |
High Volume Briefcases don't support Sort By in the Briefcase Builder |
