---
schema_version: "1"
id: 3d368f24b12aa00f52d712013866fc46cf035b27ed5679da55719d5114cae3e2
title: Connect a Flow to the Field Service Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/mfs_flow_connect.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.mfs_flow_connect.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1146f960b3d06eff0f591457cc936281de79c1159d52f367bfb1648f8ffa23ae
description: You can set up an app extension that connects a flow to the Field Service Mobile App.
products:
  - Field Service
release: "264"
---
# Connect a Flow to the Field Service Mobile App

You can set up an app extension that connects a flow to the Field Service Mobile App.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">To access the Field Service mobile app, users need the Field Service Mobile user license.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d166541e70">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d166541e70 ">To view, edit, or create a flow in Flow Builder:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d166541e70 ">Manage Flow</td>
          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d166541e70 ">To run flows from the app:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d166541e70 ">Run Flows</td>
          </tr>
        </tbody>
      </table>

Before you create an app extension, make sure that you have already [created a flow](https://help.salesforce.com/articleView?id=flow_builder.htm&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note You must use the Field Service Mobile flow type.

1. From Setup, enter Field Service Mobile Settings in the Quick Find box, and select **Field Service Mobile Settings**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note Only the user profiles assigned to the mobile settings configuration you select have access to the flow. To manage user profile assignments, click **Manage Assignments** on the Field Service Mobile Settings page.
2. In Lightning Experience, click the dropdown menu next to the mobile settings configuration that you want to add the flow to and select **Show Details**. If you’re using Salesforce Classic, click the name of the mobile settings configuration that you want to add the flow to.
3. In Lightning Experience, under App Extensions, click **New**. If you’re using Salesforce Classic, under App Extensions, click **Add**.
4. Enter a label for your app extension. This label is what your users see in the user interface.
5. For Type, select **Flow**.
6. Enter a name that expresses the purpose of the flow.
7. For Scoped to Object Types, which controls where users can find and activate the flow, enter the API name of the object.
    
    If you want to scope the flow to multiple objects, separate the object names with a comma and no space. For example, if you enter WorkOrder,Contact, users can activate the flow from the detail page of a work order or contact.
    
    To create an unscoped flow action so that users can activate the flow from multiple screens, leave this field blank.
8. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note Flows must be of the type **Field Service Mobile**.
    
    For Launch Value, enter the unique name of your flow.
9. Click **Save**.

## Add a Flow from a Quick Action

1. Create a Flow with type Field Service Mobile Flow. Remember the Flow Label name for future steps.
2. Mark the new flow as **Active**.
3. In Object Manager select **Work Order** or **Work Order Line Item**, depending on which layout you want to use.
4. Click **Buttons, Links, and Actions**.
5. Click **New Action** and set the Action Type to **Flow**.
6. Set the Flow dropdown to the Flow Label name.
7. Enter the text you want to appear in the app for the name field. Remember this name for future steps.
8. Save your work.
9. In Object Manager, search for Work Order and select **Page Layouts**.
10. Click the page layout you want to modify, then select **Mobile and Lightning Actions**.
11. Find the action you created by searching for the name you entered in the name field.
12. Drag your action to the Salesforce Mobile and Lightning Experience section of your layout.
13. Save your layout.