The Cache First policy in the Field Service mobile app improves data load speed and
performance for record details screens and related lists. This update replaces the previous
online preferred policy, making the app faster and more accurate if you’re using Lightning Data
Service.
Required Editions
| Available in: Lightning Experience in Enterprise, Unlimited, and
Developer Editions.
|
Key Benefits of Cache First
Check out some of the key benefits of Cache First.
- Enhanced Performance in Low Connectivity: Ensures smooth and fast app performance, even
in areas with poor network connectivity.
- Faster Navigation: Loads data from the cache first, allowing users to quickly access the
Work Order Overview without waiting for network calls.
- Improves mobile app performance on native record details and related lists screens.
- Seamless Updates: Simultaneously fetches fresh data in the background and updates the
view if new information is available.
Considerations and Limitations
- Cache First only works after priming is complete and for data queries from cache
data.
- If the user hasn’t run priming in the last 7 days, this feature will be disabled until
priming is complete.
- Cache First works for record detail screens and related lists, but doesn’t work for the
schedule lists, LWCs, flows, or quick actions.
For more information or assistance, join the Field Service Mobile Trailblazer
community.
