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Field Service Mobile Beta and Early Adopters Program

By participating in the Field Service Mobile Beta and Early Adopters program, you can test new versions of the app before adopting them.

Required Editions

Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
To access the Field Service mobile app, users need the Field Service Mobile user license.

The generally available (GA) Salesforce Field Service mobile application is released three times per year for iOS and Android. The mobile release occurs about a week after the major core application release. To learn more about the different types of releases and delivery dates for the Field Service mobile application, see Field Service Mobile App Updates.

You can test the Field Service mobile app releases ahead of time using the iOS and Android Beta Early Access programs. The mobile beta versions are available the Monday after sandboxes are updated with the upcoming major release, which takes place approximately one month before the major release.

Benefits of Participating

By using the iOS and Android Beta Early Access programs, you can test upcoming mobile releases before they become available on the App Store or Google Play Store.

  • Preview changes so you can plan and communicate to your workers.
  • Test what’s coming and determine whether any issues affect your implementation
  • Build and integrate the latest features so you’re ready to use them in production.
  • Report problems so that we can correct them before the app becomes generally available.

Eligibility

You can use the beta release to test the latest Salesforce Field Service features as soon as they’re available. The beta app can be used only after your org has been updated to the newest version. As a result, there’s approximately a month when the beta version can be used only with sandbox orgs. Any attempt to log into production results in an error.

Use of the beta feature is subject to the Beta Services Terms.

Availability

Salesforce Field Service mobile application beta releases are published as major and patch releases. See the full schedule and information about different types of releases at Field Service Mobile App Updates.