Give Guest Users Site Access for Real-Time Location

Guest users can view your Experience Builder site without logging in. All guest visitors to a public site share the same guest user record (one per site) and have the same access level.

Required Editions

Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
The Field Service core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
The Field Service Appointment Assistant managed package and permission set license are required.
User Permissions Needed
To create, customize, or publish a site: Create and Set Up Experience Sites AND View Setup and Configuration
  1. In Experience Builder, click Settings Settings icon.
  2. In Guest User Profile, click <Your Site Name> Profile.
    The General Settings page is open.
  3. From Profiles, click View Users and click the user’s name.
  4. From Permission Set Assignments, click Edit Assignments.
  5. Add Appointment Assistant Guest Permissions.
Note
Note For guest users, be sure to enable public access.
The General Settings page is opened.