---
schema_version: "1"
id: 9f0905e1e7bfa11841713956d4ea8b98c6a481769b15176162bbd3b40e1d8468
title: Configure Geolocation Settings for Appointment Assistant Real-Time Location
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/mfs_appointment_assistant_geolocation.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.mfs_appointment_assistant_geolocation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c51836e1a069f0f82a4c4ec6f428fb535c6045163e1c31c236a1b87412ca5671
description: To give customers better insight into their mobile worker’s location while waiting for their appointments, make sure your geolocation settings are set up.
products:
  - Field Service
release: "264"
---
# Configure Geolocation Settings for Appointment Assistant Real-Time Location

To give customers better insight into their mobile worker’s location while waiting for their appointments, make sure your geolocation settings are set up.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service Appointment Assistant managed package and permission set license are required.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d126770e78">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d126770e78 ">To configure resource tracking:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d126770e78 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

Geolocation settings are used for additional purposes in the Field Service mobile app, so it’s likely they’re set up. To verify setup, follow these steps.

1. Open Field Service Mobile Settings.
2. Make sure that the **Collect service resource geolocation history** option is enabled.
3. Make sure that values are entered for the Geolocation Update Frequency in Minutes and Geolocation Update Frequency in Minutes (Background Mode) settings.
    
    ![Geolocation settings](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/mfs_aa_rtl_geolocation.png)
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note Mobile worker locations are shared during travel to the customer until arrival. While the location is shared, geolocation settings are overridden and get updated every 60 seconds.

#### See Also

- [Track Service Resource Geolocation with the Field Service Mobile App](https://help.salesforce.com/s/articleView?id=service.mfs_resource_tracking.htm&release=264.0.0&type=5 "Use geolocation to manage your mobile workforce. You can exclude certain users from geolocation tracking.")