---
schema_version: "1"
id: 81fb91fff6f95e158890dd7ccffaf0d7190091ade54490687509e9b20d872094
title: Create a Messaging Component for Contactless Signature
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/mfs_appointment_assistant_cs_messaging_template.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.mfs_appointment_assistant_cs_messaging_template.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 07e2503098a8c7cfaf4693f98e90ab075de01b5ee67d6abbf5c7b6c67068ad7e
description: Create a messaging component for the message sent to customers for signing the service report.
products:
  - Field Service
release: "264"
---
# Create a Messaging Component for Contactless Signature

Create a messaging component for the message sent to customers for signing the service report.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available only if Digital Engagement is enabled.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d88575e78">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d88575e78 ">To create a messaging component:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d88575e78 ">Configure Messaging</td>

          </tr>
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1. From Setup, in the Quick Find box, enter Messaging, and then select **Messaging Components**.
2. Click **New Component**.
3. Click **Notification**, and then click **Next**.
4. Enter the plain text version of your automated message. Include the URL placeholder that lets customers navigate to the Experience Builder site that you configured for service report details and signatures. For example: {!DocumentRecipient.DigitalSignatureUrl}
5. Click **Next**.
6. Enter a name and description for your component. For example, Signature.
7. Click **Done**. The Messaging Component Builder opens.
8. In the left sidebar, click **Parameters**.
9. In the Custom Parameters section, click **New**.
10. Configure the URL parameter.
    
    - Name—A label for the parameter. For example, Digital Signature.
    - API Name—DigitalSignatureUrl
    - Type—**Text**
    - Object Type—**Document Recipient**
11. Click **Save**.
12. (Optional) In the left sidebar, click **Text** to further customize the plain text version of your automated message.
13. Save your changes.

#### See Also

- [Interactive Messaging Components](https://help.salesforce.com/articleView?id=service.messaging_components_parent.htm&language=en_US)