Make sure that the Appointment Assistant settings are configured.
Required Editions
| Available in: both Salesforce Classic (not available in all orgs) and Lightning
Experience |
| The Field Service core features, managed package, and mobile app are available in
Enterprise, Unlimited, and Developer Editions.
|
| The Field Service Appointment Assistant managed package and permission set
license are required. |
| User Permissions Needed |
| To configure the Appointment Assistant settings: |
Field Service Appointment Assistant |
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Check if Appointment Assistant is configured in your org.
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From Setup, in the Quick Find box, enter Field Service, and then
select Field Service Settings.
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If the Appointment Assistant section is filled in, you’re all set.
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If it isn’t configured, see Configure Field Service Settings for Real-Time Location.
