---
schema_version: "1"
id: 6b97b18dc8e8aaa3cdb4131937d76c160851cc3278dadc61666043e433433771
title: Convert SMS Codes to Enhanced SMS Channels in Bulk or Individually
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/messaging_sms_codes_to_channels.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.messaging_sms_codes_to_channels.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e13b300029ba368cfb9b3dcf90b9bc69cd24bd3992857a4f297b2c3e03505210
description: You can convert your approved SMS codes to SMS channels in bulk or individually without raising a support ticket with Salesforce.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Convert SMS Codes to Enhanced SMS Channels in Bulk or Individually

You can convert your approved SMS codes to SMS channels in bulk or individually without raising a support ticket with Salesforce.

## Convert Approved SMS Codes to Channels in Bulk

1. From Setup, in the Quick Find box, enter Messaging Settings and select **Messaging Settings**.
2. Under **SMS Channel Requests**, you see a list of SMS codes that you requested and their status.
3. Click **Convert to Messaging Channels**.
4. Click **Create Channels**.
    
    Only the SMS codes that have the status as Completed or Ready get converted to channels. When converted to channels, they appear under the **All Channels** tab.

## Convert an Approved SMS Code to Channel

1. From Setup, in the Quick Find, box enter Messaging Settings and select **Messaging Settings**.
2. Under the **SMS Channel Requests** tab, for the SMS code with completed status, click ![Down Arrow](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/support_channels/images/messaging/down_arrow.png) of the SMS code that you want to convert to a channel.
3. Click **Convert to SMS Channel**.
    
    Only the SMS codes that have the status as Completed or Ready get converted to channels. When converted to channels, they appear under the **All Channels** tab.