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Example: Apex Class for Time Selector Messaging Components

Time selector messaging components send customers a prompt and a list of available time slots for them to choose from. To generate the list of time slots each time the component is sent, create an Apex class. The Apex class determines the time slot start time, duration, and time zone.

Required Editions

View supported editions.
Checkmark This article applies to: Enhanced In-App Chat, Enhanced Web Chat v1, Enhanced WhatsApp, Enhanced Facebook Messenger, and Enhanced Apple Messages for Business, and Bring Your Own Channel
X icon This article doesn’t apply to: Enhanced Web Chat v2, Standard and Enhanced SMS, and Enhanced LINE

This Apex class provides example time slots at several intervals, each set by a pair of Datetime statements.

Example
Example 
public with sharing class MessagingTimeSlotOptions {
    
    @InvocableMethod
    public static List<List<RichMessaging.TimeSlotOption>> getTimeSlotOptions(){
        List<List<RichMessaging.TimeSlotOption>> result = new List<List<RichMessaging.TimeSlotOption>>();
        List<RichMessaging.TimeSlotOption> options = new List<RichMessaging.TimeSlotOption>{
            new RichMessaging.TimeSlotOption(
                Datetime.now().addHours(1),
                Datetime.now().addHours(2)),
            new RichMessaging.TimeSlotOption(
                Datetime.now().addHours(3),
                Datetime.now().addHours(4)),
            new RichMessaging.TimeSlotOption(
                Datetime.now().addHours(25),
                Datetime.now().addHours(26)),
            new RichMessaging.TimeSlotOption(
                Datetime.now().addHours(27),
                Datetime.now().addHours(28))
        };

        result.add(options);
        return result;
    }
}

See Also