Set Up Apple Messages for Business Channels

To create more ways to connect with your customers, add an Apple Messages for Business channel to Salesforce Messaging. With dynamic message options, multimedia sharing, and Apple Pay, your customers can resolve issues, make purchases, and get personalized help in a familiar, interactive messaging environment. If you’re new to Apple Messages for Business, we walk you through setting up an account.

Learn About Apple Messages Compare Messaging Channel Capabilities Plan Your Customer Journey Contacting Customers in Apple Messages for Business Considerations for Apple Messages for Business	Create Your Channel Get Started with Messaging Create an Apple Messages for Business Channel Channel Activation Checklist Test Your Channel	Build Out Your Channel Update Channel Settings Send Automated Messages Increase Messaging Productivity Work with Messaging Data Message with Customers
Add Interactive Content Creating Interactive Content for Apple Messages for Business Add Apple Pay Share Secure Forms Share Authentication Requests Share External Apps	Enhance with Automation Connect an Agentforce Service Agent Create a Flow to Link Individuals to Messaging Sessions Trigger an Action Based on Keywords Route Apple Messages Inquiries by Intent and Group	Messaging for Developers Messaging Object Model Salesforce Object Reference Guide