---
schema_version: "1"
id: f50c3c67a89420fae5f31b56f020ebb47a217087f9b2cb7770437dd646a42504
title: Create a WhatsApp Pay Messaging Component
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/messaging_add_whatsapp_pay.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.messaging_add_whatsapp_pay.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 037a5902aa802de472327128cbd70256b7fccbef74741c938255a736a536f7d0
description: Use these steps to create a WhatsApp Pay Messaging Component.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Create a WhatsApp Pay Messaging Component

Use these steps to create a WhatsApp Pay Messaging Component.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.messaging_editions.htm&amp;type=5&amp;language=en_US" target="_blank">View supported editions.</a></td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <a name="messaging_add_whatsapp_pay__d935e1233"><!-- --></a><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" id="messaging_add_whatsapp_pay__d935e1233" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/resources-global/_corporate/images/checkmark.png" alt="Checkmark"></span>
              <strong>This article applies to:</strong>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Enhanced WhatsApp</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/resources-global/_corporate/images/crossmark.png" alt="X icon"></span>
              <strong>This article doesn’t apply to:</strong>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Enhanced In-App Chat, Enhanced Web Chat v1, Enhanced Web Chat v2, Enhanced Apple
              Messages for Business channels, Enhanced Facebook Messenger, Standard and Enhanced
              SMS, Enhanced LINE, and Bring Your Own Channel</td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d66383e95">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d66383e95 ">To set up and edit Messaging channels:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d66383e95 ">Configure Messaging</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d66383e95 ">To view channels:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d66383e95 ">View Setup and Configuration</td>

          </tr>
        </tbody>
      </table>

1. Add a payment method to your WhatsApp Business Account through your WhatsApp Business Manager.
2. From **Setup**, in the **Quick Find** search box, enter Messaging Components, and select **Messaging Components**.
3. Click **New Component**.
    
    The New Messaging Component window appears.
4. Click **Payment**, and then click **Next**.
5. Enter the details for **Prompt**, **Plain Text Payment URL**, and upload the image.
6. Click **Next**.
7. Enter the plain text formula and then click **Next**.
8. Enter the required information for messaging component name, developer name, and description.
9. Click **Done**.
10. Click **\+ Add Payment Channel**.
11. Click **WhatsApp** and then click **Done**.
12. Under **Component Formats**, click **Payment** to set the component properties.
13. Click **Save** and then click **Activate** to activate WhatsApp Pay.

- Brazil doesn't receive any payment status from Meta. You’ll receive confirmation or failure status from the payment gateway. You can populate these details in a custom Salesforce object.