---
schema_version: "1"
id: c1de3a621f61b43288b3994569d5435dbb318268eb8ef822733cc6f7adb27484
title: Create Chat Deployments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/live_agent_create_deployments.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.live_agent_create_deployments.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1271af14d6c5e0f9581b8b09c0892c630d9cc2aab6a4fb1c92c828728c229ab5
description: A deployment is a place on your company’s website that’s enabled for Chat. Create deployments to implement Chat and control its functionality on your website.
products:
  - Service Cloud
release: "264"
---
# Create Chat Deployments

A deployment is a place on your company’s website that’s enabled for Chat. Create deployments to implement Chat and control its functionality on your website.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d43399e58">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d43399e58 ">To create deployments:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d43399e58 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_important.png)

Important

Legacy Chat will be retired on February 14, 2026. To avoid service interruptions to your end users, switch to enhanced Chat (formerly Messaging for In-App and Web). Enhanced Chat offers many of the legacy Chat [features that you love](https://help.salesforce.com/s/articleView?id=service.miaw_replacing_chat_considerations.htm&language=en_US) plus asynchronous conversations that can be picked back up at any time. Learn about migrating in [Help](https://help.salesforce.com/s/articleView?id=service.miaw_replacing_chat_considerations.htm&type=5&language=en_US) and [Trailhead](https://trailhead.salesforce.com/content/learn/modules/migrating-from-legacy-chat-to-enhanced-chat).

To customize the chat window that your customers see, first create a Salesforce site to host your custom images.

A deployment consists of a few lines of JavaScript that you add to a web page. Your organization can have a single Chat deployment or multiple deployments. For example, if you have a single service center that supports multiple websites, creating a separate deployment for each site enables you to present multiple chat windows to your visitors.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_legacy-264-0-0-production-enus/081af4ec-6c06-4d4b-9443-cb3516bbc46d/images/icon_tip.png)

Tip If you move instances for an instance refresh or org migration, regenerate the code using these steps after the maintenance is complete.

1. From Setup, enter Deployments in the Quick Find box, then select **Deployments**.
2. Click **New**.
3. Choose the [settings](https://help.salesforce.com/s/articleView?id=service.live_agent_deployment_settings.htm&release=264.0.0&type=5 "Chat deployment settings control the functionality that’s available to agents and their supervisors while agents chat with customers.") for your deployment.
4. Click **Save**.
    
    Salesforce generates the deployment code.
5. Copy the deployment code, and then paste it on each web page where you want to deploy Chat. For best performance, paste the code immediately before the closing body tag (that is, </body>).

#### See Also

- [Customize Your Chat Branding with Salesforce Sites](https://help.salesforce.com/s/articleView?id=service.live_agent_customize_branding_with_sites.htm&release=264.0.0&type=5 "To customize your Chat implementation with images, use a Salesforce Site to upload the images for your chat window and chat buttons.")