---
schema_version: "1"
id: 00782e541e1591dd7c55b15c0fe1a96844f7ffbc56f2df2ab4e3d2331c71b3ed
title: View Feedback Response Data
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_view_feedback_response_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_view_feedback_response_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5bebca68f7a0269cbcc8a3a9616af676c70ddbabe7821f459595162608ee1c3f
description: The Knowledge Article Feedback page shows a list view of all feedback responses received on your knowledge articles, providing a consolidated overview of all feedback in one place.
products:
  - Service Cloud
release: "264"
---
# View Feedback Response Data

The Knowledge Article Feedback page shows a list view of all feedback responses received on your knowledge articles, providing a consolidated overview of all feedback in one place.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note If you’ve granted View All Records permission on the Knowledge Article Feedback object, make sure that you’ve set the organization-wide default for the User object to Public Read Only in Sharing Settings in Setup. When User sharing is set to Private, non-admin users can’t view the feedback responses.

You can filter what you want to see on the Knowledge Article Feedback page to fit your needs. For example, you can filter on feedback that is new, assigned to you, or associated with a particular article.

Use the quick actions to view‌, edit, or delete a feedback response.

![The Knowledge Article Feedback page showing the quick actions.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/knowledge/knowledge_article_feedback_response.png)