---
schema_version: "1"
id: 51e4882a0b7f1321f9bd32d0213a8d7196147a579c7138089683d8cec185cf5c
title: Set Up Third-Party Connectors with Data 360
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_uk_setup_third_party_connectors.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_uk_setup_third_party_connectors.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 64c6a5f69af9cbaf151d039ca26c244f964f2553c8f6981787531d6d24edefa5
description: Set up third-party connectors in Data 360 to import knowledge from third-party sources. Make sure you’ve set up Data 360 in your org.
products:
  - Service Cloud
release: "264"
---
# Set Up Third-Party Connectors with Data 360

Set up third-party connectors in Data 360 to import knowledge from third-party sources. Make sure you’ve set up Data 360 in your org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d147264e64">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">To view Knowledge Settings in Setup:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">Knowledge User license</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">To set up and manage Unified Knowledge:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">
              <p>Customize Application </p>
              <p>AND</p>
              <p style="margin-bottom:0;">Manage Salesforce Knowledge</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">To view the Data Categories page:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">View Data Categories in Setup</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">To create, edit, or delete data categories:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147264e64 ">Manage Data Categories</td>

          </tr>
        </tbody>
      </table>

1. In Setup, in the Quick Find box, enter Unified Knowledge, and then select **Unified Knowledge**.
2. On the Unified Knowledge page, click **Add a Source**.
3. In the Add a Source page, go the Data Cloud tab and complete these configurations.
    1. Click **Configure Connectors** and [set up a new third-party connector](https://help.salesforce.com/s/articleView?id=data.c360_a_sources_targets.htm&type=5&language=en_US) to ingest data into Data 360.
    2. Click **Create Data Streams** and [create a new data stream for your connector](https://help.salesforce.com/s/articleView?id=data.c360_a_sources_targets.htm&type=5&language=en_US) for the flow of data into Data 360.
    3. Click **Create Search Index** and [create a new search index](https://help.salesforce.com/s/articleView?id=data.c360_a_search_index_easy_setup_search_index.htm&type=5&language=en_US) for generative AI grounding.
4. Click **Done**.