Check you’ve met all the prerequisites. Then, set up the Agentforce Data Library in Data 360.
Required Editions
| Available in Lightning Experience. View supported editions. |
| User Permissions Needed | |
|---|---|
| To set up Agentforce Data Library: | Data Cloud Architect AND System Administrator permissions |
Note Data libraries consume Data 360 credits. To understand how charges are applied to
your account, see Flex Credits Billable Usage Types for Data
360.
Knowledge Similarity supports Agentforce Data Library based on direct Knowledge or custom retrievers that use Knowledge as their source.
To set up an Agentforce Data Library for Knowledge Similarity, go to Agentforce Data Library Setup. See Setting Up Data Libraries.
Note For accurate
matches, ground Knowledge Similarity on a data library with an enriched search index.