---
schema_version: "1"
id: 26e83ef33f2cb782c79afff56c0c8b4515dc473209a20ade42562beda20ea7ac
title: Create Knowledge Article Relationships
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_maps_create_article_relationships.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_maps_create_article_relationships.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 798353a7637dfd14104e640e8d240e5f5a9d8559c444b475fb8ed440b8768753
description: Build parent-child hierarchy for your knowledge articles.
products:
  - Service Cloud
release: "264"
---
# Create Knowledge Article Relationships

Build parent-child hierarchy for your knowledge articles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d157651e60">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d157651e60 ">To view Enhanced Knowledge Settings in Setup:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d157651e60 ">Knowledge User license</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d157651e60 ">To set up Knowledge Maps</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d157651e60 ">
              <p>Customize Application </p>
              <p>AND</p>
              <p style="margin-bottom:0;">Read, Create, and Edit access for Knowledge Article
                Relationships.</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From the App Launcher, open Knowledge Article Relationships.
2. On the Knowledge Article Relationships page, click **New** to create a knowledge article relationship.
    
    If you’ve many existing articles, use Data Manipulation Language (DML) to create knowledge article relationships in bulk. But make sure you add them iteratively to maintain the order of the articles. Learn how to use DML in [Tailhead: Apex Basics & Database](https://trailhead.salesforce.com/content/learn/modules/apex_database).
3. On the New Knowledge Article Relationship page, select the child article, the parent article, and enter a name for the article relationship.
4. To set the article as a root parent article or the absolute parent, which is at the top-most level in the hierarchy, select **Set as Root Article**.
5. Save your changes.

Similarly, create knowledge article relationships for all the articles in your knowledge base.

To reassign articles to a different parent, select the articles and click **Reassign Parent**. On the Reassign Parent Article page, select the new parent article, specify the order, and select **Reassign**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note We recommend keeping your article hierarchy simple, with no more than five parent levels.

To delete a knowledge article relationship, go the Knowledge Article Relationships page, select the relationship, and select **Delete** from the Action menu. The knowledge articles will restructure automatically. However, if you immediately undo the deletion, the relationship restores, but the order of the child articles isn't restored. You ‌will need to manually reorder the child articles.

#### See Also

- [Manage Article Hierarchy in the Knowledge Maps Component](https://help.salesforce.com/s/articleView?id=service.knowledge_maps_component_manage_hierarchy.htm&release=264.0.0&type=5 "The Knowledge Maps component shows your knowledge articles in a clear, hierarchical structure. You can easily reorganize the structure and order of your articles directly within the Knowledge Maps component.")