---
schema_version: "1"
id: 66635f95ab93da5a9293ff73125a713c4091f5fa071093aa59a47c1a93877b5b
title: Enable Lightning Knowledge
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_lightning_enable.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_lightning_enable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 08c53f5f31d0f0ad115cb3aadbad903af671746e2a8a8b36dbc99ec16f47c279
description: Enable Lightning Knowledge to use your Knowledge base in Lightning Experience. After you enable Lightning Knowledge, you can’t disable it.
products:
  - Service Cloud
release: "264"
---
# Enable Lightning Knowledge

Enable Lightning Knowledge to use your Knowledge base in Lightning Experience. After you enable Lightning Knowledge, you can’t disable it.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d173618e58">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d173618e58 ">To view Knowledge Settings in Setup:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d173618e58 ">
              <p style="margin-bottom:0;">Knowledge User license</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note If Knowledge in Salesforce Classic is already enabled in your org, use the [Lightning Knowledge Migration Tool](https://help.salesforce.com/s/articleView?id=service.knowledge_migration_tool.htm&release=264.0.0&type=5 "Use the Lightning Knowledge Migration Tool to move your Classic knowledge base into Lightning Knowledge. The Lightning Knowledge Migration Tool works differently depending on whether your org has one or multiple article types.") instead of enabling Knowledge here.

1. From Setup, enter Knowledge in the Quick Find box and click **Knowledge Settings**.
2. On the Knowledge Settings page, click **Edit**.
3. Select **Enable Lightning Knowledge**.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)
    
    Note To enable Lightning Knowledge, you must have one article type. After you enable Lightning Knowledge, you can’t disable it.
4. Enable any other Knowledge settings that you want.
5. Click **Save**.

After Lightning Knowledge is enabled, **Knowledge** appears in the Object Manager. This is where you control your Lightning Knowledge settings and page layouts.

Whenever you change the name and API name of your Knowledge Base in Object Manager, we recommend that you do a hard refresh of your browser to avoid server errors. Changing the knowledge base name also affects customizations, Apex, and SOQL queries.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_important.png)

Important Enabling Lightning Knowledge changes your Org's data model to use record types rather than article types. Orgs with multiple articles types require data migration to consolidate article types before enabling Lightning Knowledge. Remember, after you enable Lightning Knowledge, you can't disable it. Test in a Sandbox or Trial org before enabling in production.