---
schema_version: "1"
id: 2e4c90a775a199ce784017fab8b0aafddfaf405a8975bce106d6f2f07d54b1f8
title: Authoring Actions in Lightning Knowledge
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_lightning_authoring.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_lightning_authoring.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bf22d1b77ebce3c9434af381288edda9d66e664b2fd412cc45908ddc92ac3eb8
description: Use authoring actions like edit, publish, and restore to manage articles from the Knowledge home and article record pages. Administrators, support reps, and internal employees with the correct profile permissions can perform the actions.
products:
  - Service Cloud
release: "264"
---
# Authoring Actions in Lightning Knowledge

Use authoring actions like edit, publish, and restore to manage articles from the Knowledge home and article record pages. Administrators, support reps, and internal employees with the correct profile permissions can perform the actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Authoring actions appear in Knowledge home and in record pages. Administrators, support reps, and internal employees with the correct profile permissions can perform these actions.

## Actions in Knowledge Home

In Knowledge list views, including Knowledge home, you can quickly perform record actions that affect one or multiple records. In Knowledge home, actions appear if the user has the permission to use them. Use bulk actions (1) to quickly update multiple records at once. Use the dropdown next to each article (2) to choose record-level actions.

![Knowledge home showing bulk actions and row actions.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/knowledge/knowledge_home_actions.png)

## Actions in Record Pages

For article record pages, you can control which authoring actions are available with page layouts and user permissions. The actions that appear also depend on the article’s publishing status.

You add authoring actions in the page layout editor.

![The Mobile and Lightning actions palette in the page layout editor.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/knowledge/knowledge_actions_palette.png)

- **[When Are Lightning Authoring Actions Available?](https://help.salesforce.com/s/articleView?id=service.knowledge_lightning_actions_reference.htm&release=264.0.0&type=5)**  
    In Lightning Knowledge page layouts, actions are shown or hidden based on the article’s publication status. In Knowledge home, bulk actions appear on all list views for users with the appropriate permission.

#### See Also

- [Page Layout Considerations for Lightning Knowledge](https://help.salesforce.com/s/articleView?id=service.knowledge_lightning_page_layouts.htm&release=264.0.0&type=5 "A page layout determines which fields support reps can view and edit when entering data for an article. It also determines which sections appear when users view articles. You can customize the fields, actions, and related lists for each record type and user profile with page layouts.")
- [Lightning Knowledge Home and Record Pages](https://help.salesforce.com/s/articleView?id=service.knowledge_lightning_home_create.htm&release=264.0.0&type=5 "Search, view, create, and manage articles on the Knowledge home page in Lightning Experience. You can perform several authoring actions without leaving Knowledge home. For example, you can restore, archive, delete, publish, and submit articles for translation or approval.")