---
schema_version: "1"
id: 78c27a3d5ef8058b8b86e949695d3f3164d4bcabcc550a23db424d68f1bd2048
title: Add Custom Fields to Article Types
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_fields_custom_add.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_fields_custom_add.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 86bfb9e2f3182eceec6e706388218f6fd2a136621d43f9c0f343140c62f32865
description: "Create custom fields to store information that’s important to your articles. The only standard fields provided on article types are: Article Number, Summary, Title, and URL Name. At minimum, you want to create a field where authors can write the body of the article."
products:
  - Service Cloud
release: "264"
---
# Add Custom Fields to Article Types

Create custom fields to store information that’s important to your articles. The only standard fields provided on article types are: Article Number, Summary, Title, and URL Name. At minimum, you want to create a field where authors can write the body of the article.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d129169e58">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d129169e58 ">To create or change custom fields:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d129169e58 ">
              <p>Customize Application</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Manage Salesforce
                Knowledge</p>
            </td>

          </tr>
        </tbody>
      </table>

Before you begin, determine the [type of custom field](https://help.salesforce.com/s/articleView?id=service.knowledge_custom_field_types.htm&release=264.0.0&type=5 "The first step in creating a custom field for articles is choosing the field type.") you want to create.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note Authors can view the URL Name when they create or edit an article. The URL Name doesn’t appear to end users viewing published articles.

1. From Setup, enter Knowledge Article Types in the Quick Find box, then select **Knowledge Article Types**.
2. Select an article type.
3. Click **New** in the Fields related list.
4. Choose the type of field to create, and click **Next**.
5. Enter a field label. The field name is automatically populated based on the field label you enter.
    
    This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores.
6. Enter any field attributes, such as Description, and click **Next** to continue.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)
    
    Note You can’t enter a default value for any custom field.
7. Set the [field-level security](https://help.salesforce.com/s/articleView?id=service.knowledge_custom_field_fls.htm&release=264.0.0&type=5 "Field-level security lets administrators restrict readers' access to specific fields on detail and edit pages. For example, you can make a “Comment” field in an article visible for Internal App profiles but not for public Experience Cloud profiles.") to determine whether the field is visible and editable or read only for specific profiles, and click **Next**.
    
    Field-level security allows you to control which fields are visible in different channels.
8. Select the Dynamic Forms-enabled Lightning record pages that should include the field, then click **Next**.
    
    If you don’t have any Dynamic Forms-enabled Lightning record pages for the object, this step doesn’t appear.
9. If you don’t want the field to be added automatically to the article-type layout, uncheck **Yes, add this custom field to the layout**.
10. Click **Save** to finish or **Save & New** to create more custom fields.
11. Optionally [rearrange your custom fields](https://help.salesforce.com/s/articleView?id=service.knowledge_article_layouts_create.htm&release=264.0.0&type=5 "Article-type layouts determine which fields support rep can view and edit when entering data for an article. They also determine which sections appear when users view articles. The article-type template defines the format of the article, for example whether layout sections display as subtabs or as a single page with links. You can apply a layout per profile per article type. Therefore, you can display more sensitive fields of the same article to only those support reps with the correct profile.") on the article-type layout.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note Creating fields can require changing many records at once. To process these changes efficiently, Salesforce might queue your request and send an email notification when the process has been completed.

![Warning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_warning.png)

Warning You lose your data if you convert a custom field on an [article type](https://help.salesforce.com/s/articleView?id=service.knowledge_article_types_manage.htm&release=264.0.0&type=5 "Article types, such as FAQs and Tutorials, provide the format and structure to control how an article displays for each audience, known as a channel. For each article type you can create custom fields, customize the layout by adding or removing sections and fields, and choose a template for each channel. You can also create workflow rules and approval processes to help your organization track and manage article creation and publication.") into any other field type. Don’t convert a custom field on an article type unless no data exists for the field.

#### See Also

- [Create Article Types](https://help.salesforce.com/s/articleView?id=service.knowledge_article_types_create.htm&release=264.0.0&type=5 "An article type controls how an article displays and what type of information of fields are included.")
- [Salesforce Knowledge Help and Resources](https://help.salesforce.com/s/articleView?id=service.knowledge_map.htm&release=264.0.0&type=5 "Find the information you need about Salesforce Knowledge. Explore help documentation, developer documentation, and Trailhead modules.")