--- schema_version: "1" id: f24415ff87f05f69ab1f44716c3d66b475320b1771a96f6d4c74dada2632f393 title: Field-Level Security on Articles collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_custom_field_fls.md canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_custom_field_fls.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: ca2e5045feaad63aeed02920e903922c4383f372076b9a6a2eecfed9a4e90f16 description: Field-level security lets administrators restrict readers' access to specific fields on detail and edit pages. For example, you can make a “Comment” field in an article visible for Internal App profiles but not for public Experience Cloud profiles. products: - Service Cloud release: "264" --- # Field-Level Security on Articles Field-level security lets administrators restrict readers' access to specific fields on detail and edit pages. For example, you can make a “Comment” field in an article visible for Internal App profiles but not for public Experience Cloud profiles. ### Required Editions
Available in Salesforce Classic and Lightning Experience. View supported editions.
If using both [article-type layout](https://help.salesforce.com/s/articleView?id=service.knowledge_article_layouts_create.htm&release=264.0.0&type=5 "Article-type layouts determine which fields support rep can view and edit when entering data for an article. They also determine which sections appear when users view articles. The article-type template defines the format of the article, for example whether layout sections display as subtabs or as a single page with links. You can apply a layout per profile per article type. Therefore, you can display more sensitive fields of the same article to only those support reps with the correct profile.") and field-level security to define field visibility, the most restrictive field access setting always applies. For example, if a field is hidden in the article-type layout, but visible in the field-level security settings, the layout overrides security settings and the field aren’t visible. Some user permissions override both page layouts and field-level security settings. For example, users with the “Edit Read Only Fields” permission can always edit read-only fields regardless of any other settings. ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_important.png) Important Field-level security doesn't prevent searching on the values in a field. When search terms match on field values protected by field-level security, the associated records are returned in the search results without the protected fields and their values. You can define security via a permission set, profile, or field. To define field-level security via permission sets or profiles: 1. For permission sets or profiles, from Setup, either: - Enter Permission Sets in the Quick Find box, then select **Permission Sets**, or - Enter Profiles in the Quick Find box, then select **Profiles** 2. Select a permission set or profile. 3. Depending on which interface you're using, do one of the following: - Permission sets or enhanced profile user interface—In the **Find Settings...** box, enter the name of the object you want and select it from the list. Click Edit, then scroll to the Field Permissions section. - Original profile user interface—In the Field-Level Security section, click **View** next to the object you want to modify, and then click **Edit**. 4. Specify the field's access level. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png) Note These field access settings override any less-restrictive field access settings on the article-type layouts. 5. Click **Save**. To define field-level security via fields: 1. For fields, from Setup, enter Knowledge Article Types in the Quick Find box, then select **Knowledge Article Types**. 2. Select the article type that contains the field to modify. 3. Select the field and click **Set Field-Level Security**. 4. Specify the field's access level. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png) Note These field access settings override any less-restrictive field access settings on the article-type layouts. 5. Click **Save**. After setting field-level security, you can [modify the article-type layouts](https://help.salesforce.com/s/articleView?id=service.knowledge_article_layouts_create.htm&release=264.0.0&type=5 "Article-type layouts determine which fields support rep can view and edit when entering data for an article. They also determine which sections appear when users view articles. The article-type template defines the format of the article, for example whether layout sections display as subtabs or as a single page with links. You can apply a layout per profile per article type. Therefore, you can display more sensitive fields of the same article to only those support reps with the correct profile.") to organize the fields on detail and edit pages. #### See Also - [Add Custom Fields to Article Types](https://help.salesforce.com/s/articleView?id=service.knowledge_fields_custom_add.htm&release=264.0.0&type=5 "Create custom fields to store information that’s important to your articles. The only standard fields provided on article types are: Article Number, Summary, Title, and URL Name. At minimum, you want to create a field where authors can write the body of the article.") - [Salesforce Knowledge Help and Resources](https://help.salesforce.com/s/articleView?id=service.knowledge_map.htm&release=264.0.0&type=5 "Find the information you need about Salesforce Knowledge. Explore help documentation, developer documentation, and Trailhead modules.")