---
schema_version: "1"
id: 36735eeada9ebfcae894e1b2d5805083f176bf20f8d8ae326995e7e3579a098d
title: Revise Your Knowledge Articles with Einstein
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_creation_einstein_edits.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_creation_einstein_edits.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0eb930e3ceb2b47489eadbfc6c31e19604f9b9c0ef6a676c6e54b5f778682148
description: Use Einstein generative AI to revise fields on your Knowledge articles and with predefined styles. Predefined styles can improve the grammar, conciseness or readability of your articles.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Revise Your Knowledge Articles with Einstein

Use Einstein generative AI to revise fields on your Knowledge articles and with predefined styles. Predefined styles can improve the grammar, conciseness or readability of your articles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.einstein_service_intro.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d62385e59">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d62385e59 ">To revise knowledge articles:</td>


            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d62385e59 ">
              <p>Einstein Knowledge Creation user license AND</p>
              <p>Knowledge User AND</p>
              <p>Einstein Knowledge
                Creation permission set AND</p>
              <p style="margin-bottom:0;">Prompt Template License permission set AND</p>
              <p style="margin-bottom:0;">Prompt Template User permission set </p>
            </td>

          </tr>

          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d62385e59 ">To publish revised articles: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d62385e59 ">Publish Articles for the article’s type</td>

          </tr>
        </tbody>
      </table>

1. For the Knowledge article that you want to revise, from the quick action menu, select **Edit**.
2. From the toolbar, click **Revise with Einstein**.
3. From the dropdown menu, choose a focus area for your revision.
    
    ![Knowledge edits with the revise menu open.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_intelligence-264-0-0-production-enus/dcd06a7b-b5ab-448b-a767-4e2e90481508/support_intelligence/images/knowledge_creation/console_knowledge_edits.png)
    
    - **Revise for Conciseness** simplifies the language by removing filler words, qualifiers, and repetitive information.
    - **Revise for Grammar** corrects all typos, grammatical mistakes, spelling errors, and misplaced punctuation.
    - **Revise for Readability** uses clear and simple language, converts passive voice to active voice, removes redundancies, reformats appropriate information with bullet points or lists, and rearranges text for better flow.

After an article is revised, agents with Publish permission on the article’s type can review and publish the updated article.

#### See Also

- [Create a Prompt Template](https://help.salesforce.com/s/articleView?id=ai.prompt_builder_build_template.htm&type=5&language=en_US)
- [Create a Field Generation Prompt Templat](https://help.salesforce.com/s/articleView?id=ai.prompt_builder_create_field_gen_prompt_template.htm&type=5&language=en_US)