---
schema_version: "1"
id: 9dfe14a05999fdf9a828fd86d88fb4f6214e412db79eb7ddb1bf60bc55260747
title: Compare Lightning Knowledge with Classic Knowledge
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_compare_classic_lightning.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_compare_classic_lightning.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d3f519b853d74a49a1485992227673969899fd5bf618ba43e67c9dfe54ca03bf
description: Review the differences between Knowledge in Salesforce Classic and Knowledge in Lightning Experience.
products:
  - Service Cloud
release: "264"
---
# Compare Lightning Knowledge with Classic Knowledge

Review the differences between Knowledge in Salesforce Classic and Knowledge in Lightning Experience.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic and Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_important.png)

Important

To maintain access to Knowledge, you or your admin must run the [Lightning Knowledge Migration Tool](https://help.salesforce.com/s/articleView?id=service.knowledge_migration_tool.htm&type=5&language=en_US) before June 1, 2025. All orgs are required to migrate from Classic Knowledge to Lightning Knowledge.

Lightning Knowledge has changed the way Knowledge works in Salesforce. For example, standard record types replace article types, and the Knowledge component for Lightning Service Console replaces Knowledge One for the Service Console in Salesforce Classic.

Let’s compare Knowledge in Salesforce Classic and Lightning Experience.

  
| Feature | Classic Knowledge | Lightning Knowledge |
| --- | --- | --- |
| Access and permissions | CRUD, profile permissions, page layouts, and custom article actions per public group | CRUD, profile permissions, and page layouts |
| Files | Files are attached in custom file fields | Files are stored in the standard Files object and attached in the Files related list |
| Object home | Knowledge One and Article Management tab | Knowledge home page with list views |
| Page layouts | Fields only, per article type and user profile | Fields, actions, and related lists, per record type and user profile |
| Record home (articles) | Custom record home | Default Record Home and Record Home that is configurable via the Lightning App Builder |
| Setup | Salesforce Classic Setup | Lightning Knowledge Setup |
| Sharing | Sharing by data category | Standard Salesforce sharing is also available |
| Types of articles | Article Types | Standard Record Types |
| Use Knowledge in the console | Add Knowledge One to the Service Console | Add the Lightning Knowledge component via the Lightning App Builder |

#### See Also

- [Sharing Considerations for Lightning Knowledge](https://help.salesforce.com/s/articleView?id=service.knowledge_sharing_considerations.htm&release=264.0.0&type=5 "Sharing gives you control and flexibility to set access to articles with organization-wide defaults, owner-based sharing, and criteria-based rules. Sharing is just one piece of the puzzle. It works with object permissions, app permission such as viewing draft articles, administrator access, and whether the article is available internally, externally, or publicly. Keep these considerations in mind when you plan your sharing model.")
- [Lightning Knowledge Migration Tool](https://help.salesforce.com/s/articleView?id=service.knowledge_migration_tool.htm&release=264.0.0&type=5 "Use the Lightning Knowledge Migration Tool to move your Classic knowledge base into Lightning Knowledge. The Lightning Knowledge Migration Tool works differently depending on whether your org has one or multiple article types.")