---
schema_version: "1"
id: 3c6e6e72b517a2e0524036f656b8b9ea249f19488ca20c75128b708dec1d884c
title: Build the Backend Automation
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_build_the_backend_automation.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_build_the_backend_automation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b4c3bb41ba900a93e1777ac1f621e2e8bc911ce398399a9131d2a76d13437237
description: This task guides you through building the automated process that runs after the user submits the form. This flow uses the submitted data to perform actions.
products:
  - Service Cloud
release: "264"
---
# Build the Backend Automation

This task guides you through building the automated process that runs after the user submits the form. This flow uses the submitted data to perform actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Enterprise, Performance, and Unlimited Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">Aura</a> and <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">LWR </a>Experience Cloud Sites</td></tr></tbody></table>

1. From Setup, in the Quick Find box, enter Flows, and then select **Flows**.
2. Select **Autolaunched Flow** (No Trigger).
3. Open the Toolbox and click **New Resource**.
4. Create a new resource with the following settings:
    
    Resource Type: Variable
    
    API Name: anchorEntityId
    
    Data Type: Text
    
    Check the box for Available for input.
5. Build the automation logic for your process.
    
    You can use the anchorEntityId variable to get the Case that was created when the user submitted the form.
6. **Save** and **Activate** the flow.