---
schema_version: "1"
id: 72a430ee5dc3eeeed7839a249f64c82648f7542338aaf1c8138d7b1aa69c06dc
title: Reuse Content Across Articles with Knowledge Blocks
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/knowledge_blocks_about.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.knowledge_blocks_about.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5b243afab0dbb9b5118e4fbb55488379e79346226f2c7cc2ffef793e5efcbd86
description: Knowledge Blocks are modular pieces of content like a legal disclaimer, company address, or a set of standard steps that you author once and insert into multiple Knowledge articles. Publishing an update to a block can automatically update every article that uses it, so shared content stays consistent without manual edits to each article. Blocks are most valuable when the same verified content must appear in several articles and stay in sync across all of them.
products:
  - Service Cloud
release: "264"
---
# Reuse Content Across Articles with Knowledge Blocks

Knowledge Blocks are modular pieces of content like a legal disclaimer, company address, or a set of standard steps that you author once and insert into multiple Knowledge articles. Publishing an update to a block can automatically update every article that uses it, so shared content stays consistent without manual edits to each article. Blocks are most valuable when the same verified content must appear in several articles and stay in sync across all of them.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note Knowledge Blocks are different from Blocks in the Lightning Article Editor. Knowledge Blocks are reusable content that you insert into articles. Blocks in the Lightning Article Editor outline HTML block-level elements, such as paragraphs and headings.

Knowledge Blocks help you:

Reduce maintenance

Update content in one place and the change propagates to every article that uses it automatically.

Strengthen governance and compliance

Maintain a single source of truth for shared content, with version history and an audit trail of where each block is used.

Improve AI and search answers

Improve the accuracy of AI and search answers by keeping shared content verified and up to date in one place.

- **[Knowledge Blocks Limitations and Considerations](https://help.salesforce.com/s/articleView?id=service.knowledge_blocks_considerations.htm&release=264.0.0&type=5)**  
    Before you start using Knowledge Blocks, review its limitations and considerations.
- **[Enable Knowledge Blocks](https://help.salesforce.com/s/articleView?id=service.knowledge_blocks_enable.htm&release=264.0.0&type=5)**  
    Turn on Knowledge Blocks from the Enhanced Knowledge Settings page in Setup. After you enable it, knowledge managers and authors can access the Knowledge Blocks and Knowledge Block Versions apps from the App Launcher.
- **[Create and Publish a Knowledge Block](https://help.salesforce.com/s/articleView?id=service.knowledge_blocks_create.htm&release=264.0.0&type=5)**  
    Create a reusable content block, save it as a draft, and publish it so it's available to insert into articles.
- **[Insert a Knowledge Block into an Article](https://help.salesforce.com/s/articleView?id=service.knowledge_blocks_insert.htm&release=264.0.0&type=5)**  
    Embed a published knowledge block version into an article using the rich text editor's Insert menu.
- **[Track Knowledge Block Usage and Update Block Content](https://help.salesforce.com/s/articleView?id=service.knowledge_blocks_manage.htm&release=264.0.0&type=5)**  
    Track a block's versions, see which articles use it, publish updates, and keep articles that reference the block up to date.