Salesforce Docs Portal

Add Knowledge Pages to Enhanced LWR Sites

Help users self-serve and find solutions quickly with the Knowledge Detail, List, and Related List pages in enhanced LWR sites. Create Knowledge pages and show users your published knowledge articles from your enhanced LWR Self-Service Portal.

Required Editions

Available in Lightning Experience. View supported editions.

Before you add Knowledge to your Self-Service Portal:

  • Make sure Knowledge is enabled
  • Create an enhanced LWR site
  • Enable Allow guest users to access public APIs in the site’s Administration workspace, under preferences to give access to guest users
  1. In Setup, from the Quick Find box, enter Digital Experiences, and then select Sites.
  2. Find your enhanced LWR site and select Builder.
  3. Under Pages, select New Page.
  4. Select Object Pages as the page type.
  5. Under Objects, select Knowledge.
    Three Knowledge pages are created: Detail, List, and Related List.
    Three new Knowledge object pages created success screen
  6. Select Create.

Now that your Knowledge pages are created, add components and customize them.