---
schema_version: "1"
id: e8b077743c9132d66ce672acda38d9f687a01f5b2184b392b2fac4472f823744
title: Set Up Agentforce IT Service with Salesforce Go Using Features and Feature Sets
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_sf_go_feature_set.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_sf_go_feature_set.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ad31be38ae1e032a1a16ba44ea1fd56534c6844c96084ee9a2a3f3b1be809528
description: Salesforce Go offers a powerful array of features and preconfigured feature sets designed to accelerate the deployment of Agentforce IT Service.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Set Up Agentforce IT Service with Salesforce Go Using Features and Feature Sets

Salesforce Go offers a powerful array of features and preconfigured feature sets designed to accelerate the deployment of Agentforce IT Service.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

Individual features provide granular control, allowing you to activate specific capabilities such as Data 360 for IT Service for comprehensive data integration, Intelligence for IT Service for actionable insights, and Agentforce For IT Service to use AI for employees and IT teams.

Feature Sets, on the other hand, deliver bundles of interconnected features to address broader objectives. For instance, the Boost Your IT Services Productivity with AI feature set combines Data 360, Agentforce, and Einstein Knowledge Creation to immediately enhance efficiency.

![salesforce go feature sets](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-it_service-264-0-0-production-enus/0a574a10-4c7a-4681-aacf-0767f8beaad4/it_service/images/it_srvcs_sf_go_feature_sets.png)

- **[Configure IT Service Features and Feature Sets](https://help.salesforce.com/s/articleView?id=service.it_srvcs_sf_go_cnfgr_feature_sets.htm&release=264.0.0&type=5)**  
    Effortlessly configure key features and get started with Agentforce IT Service in a consolidated experience.