---
schema_version: "1"
id: 7eed34137026c36c433d722c1f594c0a9b93d74d4de4c6252baf08107bc720e8
title: Request Server Decommissioning
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_rqst_mgmt_sci_ntwrk_srvr_dcmsn.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_ntwrk_srvr_dcmsn.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 81a3396279e893525aa53909079fc5f18224f4b1675f21474950980e9b69a824
description: Deploy this template to provide employees with a standardized way to request the decommissioning of a virtual machine.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Request Server Decommissioning

Deploy this template to provide employees with a standardized way to request the decommissioning of a virtual machine.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

## Intake Attributes

The intake form for this template captures these details from the employee:

- Resource Group Name: The name of the resource group that contains the virtual machine identified for decommissioning.
- Virtual Machine Name: The name of the virtual machine for decommissioning.

## Automated Fulfillment

This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-it_service-264-0-0-production-enus/0a574a10-4c7a-4681-aacf-0767f8beaad4/images/icon_note.png)

Note After manager approval, the flow deletes the specified virtual machine through the Azure API.

## Integration

This template uses a preconfigured integration with Microsoft Azure in the fulfillment flow. The integration calls the Azure API to delete the specified virtual machine. To use this integration, configure your Microsoft Azure credentials. To learn more about this third-party connector, see [Azure Connector](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_third_party_microsoft_azure.htm&type=5&language=en_US).