---
schema_version: "1"
id: d5b8087777ec201024773d20740113d26af1054fc71ff1739ea33c6a534b25c8
title: Provision a Virtual Machine
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_rqst_mgmt_sci_it_cloud_prvsn_vm.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_it_cloud_prvsn_vm.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 84d707468ae7f7c050bd90087991e845963c8e285b7c4b300615be1514828dd5
description: Deploy this template to provide employees with a standardized way to make requests for provisioning a new virtual machine.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Provision a Virtual Machine

Deploy this template to provide employees with a standardized way to make requests for provisioning a new virtual machine.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

## Intake Attributes

The intake form for this template captures these details from the employee:

- Location: The Azure region where the virtual machine will be provisioned.
- VM Size: The specific virtual machine size required.
- VM Image Publisher: The publisher of the software image used to create the virtual machine.
- VM Image Offer: The specific image offer for the virtual machine.
- VM Image SKU: The specific SKU version of the selected image.
- VM Name: The unique name assigned to the new virtual machine.
- Virtual Network Name: The name of the virtual network to which the virtual machine will be connected.
- Subnet Name: The specific subnet within the virtual network for the virtual machine.
- Network Interface Name: The name of the network interface used by the virtual machine.
- Admin Username: The username for the admin account on the virtual machine.
- Admin Password: The secure password for the admin account.
- Business Justification: A brief explanation of why the new virtual machine is required.

## Automated Fulfillment

This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.

## Integration

This template uses a preconfigured integration with Microsoft Azure in the fulfillment flow. To use this integration, ensure your Microsoft Azure credentials are configured. To learn more about this third-party connector, see [Microsoft Azure Connector](https://help.salesforce.com/s/articleView?id=platform.automate_flow_ref_third_party_microsoft_azure.htm&type=5&language=en_US).