---
schema_version: "1"
id: f0b57a921b22fa8df226cfdc3976ccfb88d9b7a4d51a8bade6d6f33d70720c0a
title: Offboard Employee
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_rqst_mgmt_sci_emp_lfcycl_offbrd_emp.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_emp_lfcycl_offbrd_emp.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9a040d71666d4dcbf1de45d6680fd0a87bf445beae6d77f917efa4be3a4a97df
description: Deploy this template to standardize the end-to-end employee offboarding workflow. Orchestrate multiple departmental service requests with this primary service request.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Offboard Employee

Deploy this template to standardize the end-to-end employee offboarding workflow. Orchestrate multiple departmental service requests with this primary service request.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

## Intake Attributes

The intake form for this template captures these details from the employee:

- Username: The username of the employee being offboarded.
- Email: The email address of the employee being offboarded.

## Automated Fulfillment

This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.

## Integration

This template doesn't include any preconfigured integrations for intake or fulfillment. Use Flow Builder to create custom flows with connectors that define how the request is captured and fulfilled.