---
schema_version: "1"
id: 9f306fc49298cb80b4f4ce6bfcb8646c0b92623753bb9587f619abdf5a63c012
title: Collaboration and Network Services Templates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_rqst_mgmt_sci_cllbrtn_prnt.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_cllbrtn_prnt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 73d5c7ffdcab0164ac7348b7e4e2a259df742ede04bfd076ffaeff8979765770
description: Use these templates to manage the lifecycle of collaboration tools and network connectivity requests. Provide employees with structured intake forms for requesting collaboration spaces and site access, ensuring consistent data capture and automated fulfillment workflows for your IT and systems administration teams.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Collaboration and Network Services Templates

Use these templates to manage the lifecycle of collaboration tools and network connectivity requests. Provide employees with structured intake forms for requesting collaboration spaces and site access, ensuring consistent data capture and automated fulfillment workflows for your IT and systems administration teams.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

- **[Request SharePoint Site Access](https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_cllbrtn_sharepoint.htm&release=264.0.0&type=5)**  
    Deploy this template to provide employees with a standardized way to request for SharePoint site access.
- **[Create New Collaboration Space](https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_cllbrtn_slack.htm&release=264.0.0&type=5)**  
    Deploy this template to provide employees with a standardized way to request for new team or project collaboration spaces.
- **[Request New Teams Workspace](https://help.salesforce.com/s/articleView?id=service.it_srvcs_rqst_mgmt_sci_ntwrk_new_teams_wrkspc.htm&release=264.0.0&type=5)**  
    Deploy this template to provide employees with a standardized way to request a new Microsoft Teams collaboration channel.