---
schema_version: "1"
id: 0c5d5c57b1eb7e59480e889ed0e427a03b1f88ccc3a34cb8623e7e723fe1f4ae
title: Risk Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_risk_mgmt.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_risk_mgmt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0208ee66efde6bdc4b6725d87697260537142aa8e9cf5cec1f0343b8025c3818
description: Identify, assess, and mitigate IT threats in a single, unified workspace. Your compliance team can register risks from a curated scenario library, calculate the risk score based on stakeholder evaluations, map mitigating controls and policies, and treat them with predefined action plans. Monitor the organization's risk posture in real time with dashboards, heat maps, and automous background actions.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Risk Management

Identify, assess, and mitigate IT threats in a single, unified workspace. Your compliance team can register risks from a curated scenario library, calculate the risk score based on stakeholder evaluations, map mitigating controls and policies, and treat them with predefined action plans. Monitor the organization's risk posture in real time with dashboards, heat maps, and automous background actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

- **[Set Up Risk Management for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_setup_risk_mgmt.htm&release=264.0.0&type=5)**  
    As an admin, complete the setup tasks to configure Risk Management for your org. Enable the features, tur on advanced features that power automation, and assign permission sets so your compliance teams can start managing risks.
- **[Manage Risks for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_setup_work_with_risk_mgmt.htm&release=264.0.0&type=5)**  
    Move risks through their full lifecycle in one place, from spotting a new threat to closing the loop. Capture risks from a curated scenario library, score them automatically with the Business Rules Engine, link the controls and policies that mitigate them, and assign treatment plans your team can act on.