---
schema_version: "1"
id: 8d482ad000177bcd6f0a05378c166b0310dad2c7cab9f4727ac2b3035fffa152
title: Regulations and Policies for IT Compliance
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_regs_policies_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_regs_policies_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 44b858133daea3eea6e0bfb3064e73648f3790e378ab0cd60dd574084209695c
description: Capture the external regulations that your organization must follow, author the internal policies that put those regulations into practice, and map regulation clauses to the policy clauses and controls that enforce them.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Regulations and Policies for IT Compliance

Capture the external regulations that your organization must follow, author the internal policies that put those regulations into practice, and map regulation clauses to the policy clauses and controls that enforce them.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

- **[Regulation Management for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_grc_regmgmt.htm&release=264.0.0&type=5)**  
    Centralize regulatory requirements, such as SOC 2, NIST, or ISO frameworks, into a single repository. Add regulatory authorities, regulations, and clauses, and map them to internal policies and controls to maintain a clear view of how each requirement is enforced.
- **[Policy Management for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmpl_policy_mgmt_parent.htm&release=264.0.0&type=5)**  
    Establish foundational IT rules by centrally managing the full policy lifecycle in the IT Compliance app. Translate regulations such as SOC 2, HIPAA, or ISO 27001 into actionable guardrails and replace disconnected spreadsheets and manual emails with an audit-ready system of action.
- **[Extract Regulation and Policy Clauses with Generative AI for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_cmpl_extract_clauses_ai.htm&release=264.0.0&type=5)**  
    Upload a regulation or policy PDF and let generative AI extract the clauses for you. Generative AI scans the document, identifies the substantive clauses, and skips boilerplate sections such as definitions, FAQs, and references. Compliance officers review the extracted text and create regulation clause or compliance policy clause records in a few clicks.