---
schema_version: "1"
id: 622c18cfa3af7e5e38e2368df914a7cbdbd5efeaf95db8065dfa174ab645e547
title: Create and Publish an Employee Services Portal Site
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_portal_creation.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_creation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e1aa848a36ee2d999a21e35399d54a2a7762553fecd4fabecfbc248ac1d8fbbf
description: Build and customize the Experience Cloud site that hosts the Employee Services portal. Choose from the Agentforce Employee Center template or the Agentic Center template for IT Services. These templates provide preconfigured pages and components for IT Services to help you set up your site.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Create and Publish an Employee Services Portal Site

Build and customize the Experience Cloud site that hosts the Employee Services portal. Choose from the Agentforce Employee Center template or the Agentic Center template for IT Services. These templates provide preconfigured pages and components for IT Services to help you set up your site.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d96044e74">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d96044e74 ">To create and customize an Experience Builder site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d96044e74 ">Create and Setup Experiences</td>

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1. [Create an Experience Cloud site](https://help.salesforce.com/s/articleView?id=experience.networks_creating.htm&type=5&language=en_US) for your Employee Services portal and choose a template when the site creation wizard prompts you.
    
    For IT Service, use one of the two Experience Cloud templates:
    
    - **Agentforce Employee Center**
    - **Agentic Center**
    
    We recommend using the **Agentforce Employee Center** template for new portal sites.
2. [Use Experience Builder to build and customize the site](https://help.salesforce.com/s/articleView?id=experience.community_designer_overview.htm&type=5&language=en_US).
3. Publish your site.