---
schema_version: "1"
id: 9d415b58e0cd368f682d0ff220b9871ed47f4f171f718220fee55953a4184ced
title: Configure Global Search for the Agentic Center Portal
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_portal_cnfgr_search.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_portal_cnfgr_search.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cad4050d931c3b03dfe7c667255ab69723e4697d7a763b8f5d6ff55efc3a83dc
description: On Employee Services portal sites built with the Agentic Center template, configure the search bar to include the objects you want in the autocomplete results so employees can quickly find records they need.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Configure Global Search for the Agentic Center Portal

On Employee Services portal sites built with the Agentic Center template, configure the search bar to include the objects you want in the autocomplete results so employees can quickly find records they need.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d44992e74">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d44992e74 ">To customize or publish an Experience Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d44992e74 ">
              <ul>
                <li>Create and Set Up Experiences AND View Setup and Configuration AND be a member of the
                  site<p>OR</p>
                </li>

                <li>View Setup and Configuration AND be a member of the site AND have appropriate <a href="https://help.salesforce.com/s/articleView?id=experience.networks_access_control_overview.htm&amp;language=en_US&amp;type=5" target="_blank">role-based site access</a></li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

1. From Setup, in Quick Find box, enter Sites, and then select **All Sites** under Digital Experiences.
2. Find your site and click the **Builder** option.
3. Click the **Global Search Box** component on the page.
4. Under Objects in Autocomplete Results, add the objects you want in Autocomplete results.
    
    **Knowledge** and **Incidents** are available out-of-the-box. You can add other objects relevant for your employees, such as Cases and Service Catalog Requests.
    
    1. Click **Add** to add a new object.
    2. Click **Account Brands** to change the object type.
    3. Select the object you want from the **Object** picklist.
    4. Save your changes.
5. To review your changes, click **Preview**.
6. To make your changes live for all users, click **Publish**.