---
schema_version: "1"
id: 4d1e4a3d9df79fcea10814c39398e67071c12acde8744da95afbde40aa2f07bc
title: Permission Sets for IT Notifications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_notif_perm.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_notif_perm.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 06743580711e65f2180842e19ab91903920623ae4edba8130aca7212628c01e7
description: Assign the Notifications Designer permission set to enable users to define notification triggers, create templates, and select delivery channels.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Permission Sets for IT Notifications

Assign the Notifications Designer permission set to enable users to define notification triggers, create templates, and select delivery channels.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

## Permissions Sets for Notifications

Assign permission sets to users to give them access to objects, fields, and features for notifications. Understand what each permission set license offers. Permission sets extend users’ functional access beyond their user profiles but can’t take access away.

Permissions Sets for Notifications   
| PERMISSION SET | AUDIENCE | WHAT’S INCLUDED |
| --- | --- | --- |
| Notifications Designer | Admins who configure the notifications, including defining triggers, selecting channels, and creating templates. | Access to create and manage notifications across supported channels (Email, In-app, Slack, and Microsoft Teams). |