---
schema_version: "1"
id: 1e8338817fd2d147053865ed2c0c5ca5b2f66120cf69f0a07f06c35f7316dbaa
title: Get Started with IT Compliance
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_get_started_compliance.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_get_started_compliance.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a09d9cb5632ced58c8977e05b3cf5d6ea55d7741c297f65bcbfa68848c1eaa44
description: Before you set up IT Compliance, learn about the workflows, key terms, personas, record relationships, required licenses, and feature prerequisites that frame how your compliance team operates in Salesforce.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# Get Started with IT Compliance

Before you set up IT Compliance, learn about the workflows, key terms, personas, record relationships, required licenses, and feature prerequisites that frame how your compliance team operates in Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service.</td></tr></tbody></table>

- **[IT Compliance Workflow](https://help.salesforce.com/s/articleView?id=service.it_srvcs_compliance_workflows.htm&release=264.0.0&type=5)**  
    IT Compliance brings the Governance, Risk, and Compliance (GRC) discipline into Agentforce IT Service. Learn how the five major workflows connect from external regulations through risk management, audits, and remediation.
- **[Key Personas for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_compliance_key_personas.htm&release=264.0.0&type=5)**  
    IT Compliance is built around a small set of personas who collaborate across the compliance program. Understanding who does what helps you assign the right permission sets, configure access, and design workflows that fit your organization.
- **[Permission Set Licenses for IT Compliance](https://help.salesforce.com/s/articleView?id=service.it_srvcs_compliance_prmsn_licenses.htm&release=264.0.0&type=5)**  
    IT Compliance is delivered through add-ons that bundle the platform licenses, permission set licenses, and permission sets your team needs. Review the add-ons available to your org, then assign the right permission sets to your compliance admins, fulfillers, employees, and AI users.
- **[Prerequisites for IT Compliance Features](https://help.salesforce.com/s/articleView?id=service.it_srvcs_compliance_prerequisites.htm&release=264.0.0&type=5)**  
    Before you enable IT Compliance features in Salesforce Go, make sure your org has the required licenses, platform features, and integrations turned on. Review these prerequisites to avoid setup errors and ensure your compliance team has access to every feature they need.