---
schema_version: "1"
id: d9002eeb02b6e921d0e8f3f20c40aa91dc6bca1b76e03c854266dc0d23bf8cb2
title: vCenter Hierarchy Process Job
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/it_srvcs_discovery_process_vcenter_hierarchy.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.it_srvcs_discovery_process_vcenter_hierarchy.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f649d598e0c89ccfadd6832e9427dbbf19d23a3a4c0bdb42ecaae69ffa9a2f51
description: Turn discovered VMware vCenter objects into a navigable virtualization hierarchy. The vCenter Hierarchy process job connects data centers, clusters, folders, ESXi hosts, virtual machines, and guest operating systems.
products:
  - Service Cloud
  - Agentforce IT Service
release: "264"
---
# vCenter Hierarchy Process Job

Turn discovered VMware vCenter objects into a navigable virtualization hierarchy. The vCenter Hierarchy process job connects data centers, clusters, folders, ESXi hosts, virtual machines, and guest operating systems.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Agentforce IT Service that have Discovery enabled.</td></tr></tbody></table>

## How the vCenter Hierarchy Is Mapped

A vCenter scan brings vCenter servers, data centers, clusters, folders, ESXi hosts, and virtual machines into Configuration Management Database (CMDB). The vCenter Hierarchy process job connects those configuration items into a hierarchy and associates ESXi hosts with discovered guest operating systems.

## When to Run the Job

Run the job after a vCenter scan and after host discovery has collected the guest operating systems. Rerun it after virtualization changes, such as vMotion events or the addition of virtual machines and hosts. To start the job, see [Run a Process Job](https://help.salesforce.com/s/articleView?id=service.it_srvcs_discovery_run_prcsjob.htm&release=264.0.0&type=5 "Build dependency-aware views of your discovered infrastructure by running a process job. Select the job that maps the application, cloud, network, software, or virtualization relationships that you want to analyze in Configuration Management Database (CMDB).").

## Relationships Created

| Source and Target | Relationship | What It Means | How It’s Matched |
| --- | --- | --- | --- |
| VMware vCenter to Datacenter | Contains | A vCenter server contains a data center. | The job uses the parent-child structure reported by vCenter. |
| VMware vCenter Datacenter to Cluster | Contains | A data center contains a compute cluster. | The job uses the parent-child structure reported by vCenter. |
| VMware vCenter Datacenter to Folder | Contains | A data center contains an organizing folder. | The job uses the parent-child structure reported by vCenter. |
| VMware vCenter Cluster to Folder | Contains | A cluster contains a folder. | The job uses the parent-child structure reported by vCenter. |
| VMware vCenter Cluster to ESXi Host | Contains | A cluster contains an ESXi host. | The job uses the parent-child structure reported by vCenter. |
| VMware vCenter Folder to ESXi Host | Contains | A folder contains an ESXi host. | The job uses the parent-child structure reported by vCenter. |
| Virtual Machine to ESXi Host | Virtualized On | A virtual machine runs on an ESXi host. | The job uses the host-to-virtual-machine membership reported by vCenter. |
| ESXi Host to Host | Esxi virtualises host | An ESXi host runs a guest operating system. | The guest IP address of the virtual machine matches the IP address of a discovered Windows, Linux, or Unix server or Windows host. |

If the guest operating system hasn't been discovered, the virtual machine remains in the ESXi hierarchy. A later job run creates the guest operating system relationship after host discovery finds a matching IP address.